We are here to help

Puppy Logic Support

Tell us what happened, which Android device you use, and the level number if your question is about a puzzle.

Email puppylogic@nextb.uk

Where is my progress stored?

Progress and settings are stored locally in Android app storage. Android may also include them in your Google account system backup.

How do I remove my data?

Clear Puppy Logic storage in Android Settings or uninstall the app. Manage any Android system backups through your device and Google account settings.

What does Puppy Coach do?

It reads the board, tells you which rule applies right now and why, and then offers to carry that step out for you. Choose Show Move instead if you just want one correct step revealed.

Can I improve my score?

Yes. Replay a completed level and solve it with fewer wrong guesses and less help. Your best score for that level is kept on your device.

Does the game need internet?

Not to play. All 1,000 levels, the Daily Puzzle, and Puppy Coach work offline. A connection is used only to load ads: the banner below the board, the full-screen ad between levels, and the optional rewarded ads you choose to watch.

Do I have to watch ads?

No. Restarting a level and clearing your own marks are always free. Puppy Coach and Show Move each come with free uses; once those run out you can carry on solving without them, or choose to watch one ad to add a use. The banner below the board, and the full-screen ad that can play as a new level opens, both start only after ten finished levels and a second visit.

What should I include in a bug report?

Please include your device model, Android version, Puppy Logic version, level number, and the exact steps that led to the problem. Do not send passwords or private account information.